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Privacy Policy

Effective date: June 27, 2026

Climbing Mastery (“we,” “us,” “our”) runs an online course and a waitlist for outdoor climbers. This policy explains what personal information we collect, why, who we share it with, and the choices you have. We handle your information in accordance with British Columbia’s Personal Information Protection Act (PIPA), Canada’s PIPEDA where it applies, and Canada’s Anti-Spam Legislation (CASL) for the emails we send.

1Who we are

Climbing Mastery is operated from British Columbia, Canada, at climbingmastery.com. For any privacy question, to reach our Privacy Officer, or to exercise the rights described below, email hello@climbingmastery.com.

2What we collect

We only collect what we need to run the waitlist and the course.

InformationHow we get it
Your nameYou enter it on the waitlist form.
Your email addressYou enter it on the waitlist form.
Your phone number (optional)You enter it on the waitlist form, only if you choose to.
Survey answers (optional)The short questions we ask after you join, which help us tailor the course.
Technical & usage dataCollected automatically — IP address, device/browser type, pages viewed, referring source, and ad-campaign tags (UTMs and click IDs).

We do not ask for, or intentionally collect, sensitive information such as government IDs, financial account numbers, or health data.

3Why we collect it, and your consent

Under PIPA, we collect, use, and disclose personal information only for purposes a reasonable person would consider appropriate, and only with your consent. We use your information to:

Email consent (CASL). When you join the waitlist you give us express consent to send you commercial electronic messages about Climbing Mastery. Every email includes an unsubscribe link, and you can withdraw consent at any time — see “Your choices and rights” below.

4Who we share it with

We do not sell your personal information. We share it only with service providers who help us operate, and only as needed for them to do that work on our behalf:

ProviderWhat they do
CloudflareHosts and serves this website.
Google (Sheets & Apps Script)Stores your waitlist and survey submissions so we can manage the list.
Meta / FacebookThe Meta Pixel measures ad performance and helps us reach similar audiences.
Our email delivery providerSends the course and launch emails you signed up for.

5Storage outside Canada

Some of the providers above are based in the United States, so your personal information may be stored or processed outside Canada and may be subject to the laws of those jurisdictions. We use providers that offer appropriate safeguards. If you have questions about this, contact our Privacy Officer at hello@climbingmastery.com.

6Cookies & tracking

Our site uses the Meta Pixel and similar technologies to understand traffic and measure advertising. These may set cookies in your browser. You can block or delete cookies in your browser settings, and you can opt out of interest-based ads through the Digital Advertising Alliance of Canada. Blocking cookies won’t stop you from joining the waitlist or taking the course.

7How long we keep it

We keep your personal information only as long as needed for the purposes above — generally while you’re on the list or a course participant, and for a reasonable period afterward to meet legal and record-keeping needs. When you unsubscribe or ask us to delete your information, we remove it from our active lists promptly, subject to any retention the law requires.

8How we protect it

We use reasonable physical, technical, and organizational safeguards to protect your information against loss, theft, and unauthorized access, in line with its sensitivity. No method of transmission or storage is perfectly secure, but we work to protect your information and to limit access to those who need it.

9Your choices and rights

Under PIPA you have the right to:

To make any of these requests, email hello@climbingmastery.com. We’ll respond within the timeframe PIPA requires (generally 30 days). To unsubscribe from emails, you can also just click the unsubscribe link at the bottom of any message we send.

10Children

This site and course are intended for adults. We don’t knowingly collect personal information from children. If you believe a child has given us their information, contact us and we’ll delete it.

11Changes to this policy

We may update this policy as our practices or the law change. We’ll post the revised version here and update the effective date at the top. Significant changes affecting how we use your information will be communicated where appropriate.

12Questions or complaints

Please reach out to us first at hello@climbingmastery.com — we want to make it right. You also have the right to contact British Columbia’s privacy regulator:

Office of the Information and Privacy Commissioner for BC (OIPC)
PO Box 9038, Stn. Prov. Govt., Victoria, B.C. V8W 9A4
Phone: 250-387-5629  ·  oipc.bc.ca